Indian Overseas Bank (IOB), a leading public sector lender, has strongly refuted widespread rumors suggesting the closure of its ATM network amidst geopolitical tensions. In a formal statement, the bank assured customers that all 3,497 ATMs across its network remain fully operational and urged the public to rely on verified communication channels. The clarification follows speculative social media chatter triggered by rising tensions between India and Pakistan. Meanwhile, the bank posted a 30% year-on-year surge in net profit for the March 2025 quarter, driven by improved asset quality and higher interest income, reinforcing its financial resilience.
ATM Network Fully Functional, Says IOB
In response to a spate of unverified social media posts predicting the closure of automated teller machines across the country, Indian Overseas Bank (IOB) issued a categorical clarification on Friday, confirming that all its ATMs remain fully functional.
The Chennai-headquartered public sector bank labeled the circulating rumors as “false and unfounded,” adding that it remains committed to providing uninterrupted banking services. “We encourage our customers to continue using ATM services as usual and to rely only on verified communication channels for updates,” the bank said in its official release.
IOB further urged customers to direct any queries to its dedicated helplines—1800 425 4445 and 1800 890 4445.
Rumors Tied to Geopolitical Speculation
The bank's statement comes amid a sudden surge in social media messages claiming potential ATM shutdowns in the wake of rising military tensions between India and Pakistan. The unsubstantiated reports, shared widely on messaging platforms, stoked unnecessary anxiety among depositors.
In an age where misinformation can trigger unwarranted financial panic, IOB’s swift rebuttal exemplifies proactive reputation management and digital crisis control. The bank reinforced that it remains vigilant in combating fake news and reassured stakeholders of business continuity.
Robust ATM and Branch Infrastructure
As of March 31, 2025, Indian Overseas Bank operates a network of 3,497 ATMs and 3,335 branches across India, excluding its 8 specialized Retail Loan Processing Centres. This extensive footprint underscores IOB’s role in last-mile banking access, especially in rural and semi-urban regions.
The clarity on the operational status of this infrastructure helps maintain trust in the institution’s service delivery capabilities—particularly at a time when digital security and physical access to cash remain vital for many consumers.
Solid Financial Performance Bolsters Credibility
Beyond operational continuity, Indian Overseas Bank has also reported a notable 30% increase in net profit, reaching Rs. 1,051 crore for the January–March 2025 quarter. This compares to Rs. 808 crore during the same period last year.
The performance was primarily driven by a reduction in non-performing assets and a steady rise in net interest income, signaling effective risk management and improved lending practices. The positive financials provide further assurance of the bank’s overall health and ability to absorb market volatility.
Conclusion: A Lesson in Transparency and Resilience
Indian Overseas Bank’s decisive clarification not only restores public confidence but also serves as a textbook example of transparent corporate communication in an era of viral misinformation. With strong fundamentals, a wide banking network, and growing profitability, the bank stands as a stable pillar within India’s public banking ecosystem.
As geopolitical developments unfold, the importance of verified information and robust institutional trust cannot be overstated. IOB’s prompt response highlights the value of institutional accountability and the need for media literacy among the general public.
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